Local Washing Machine Repairs

Washing Machine Repairs

Nationwide UK Coverage

We only charge £49 for callout & diagnosis!

Same-Day & Next Day Callouts

We’re open until 8pm on weekdays!

Call us to book a repair

Frequently Asked Questions

How much will my repair cost?

We only charge £49 for callout & diagnosis, so you can find out what's wrong before committing to a repair...
Let us come and diagnose the problem with your appliance and tell you if it needs any parts. For this we will only charge you just £49. If we can repair your appliance then the total fee is just £79 + parts. In many cases parts aren't required. This includes all callout, labour and subsequent visits. You can book your repair online quickly and conveniently.

How quickly can you repair my washing machine?

We understand that being without the washing machine can wreak havoc in a household. Our engineers operate throughout the entire United Kingdom so we can often get engineers to you with a same-day or next-day appointment. Call our friendly team now on 020 3600 1130 to book your repair.

Do you cover my area?

We cover most of the United Kingdom. Call us to book your repair today.

We can repair all major brands

 

 

 
  • Callout & Diagnosis for only £49!
  • Complete Repair for only £79 + parts.
  • In many cases parts aren’t required.
  • All labour & callout included in £79.
  • No charges for return visits to fit parts.
  • Same-Day & Next-Day Appointments
  • No Upfront Payments – Pay when the job is done.
Why choose Service Site for your washing machine repair?
We offer a quick and convenient washing machine repair service. Our rates are highly competitive and repairs are carried out by our network of reliable and experienced local engineers.
 

We will always send an engineer that has experience repairing your specific make of washing machine. Our appliance engineers are able to provide quick diagnosis and source parts at unbeatable prices.

Our engineer will conduct your washing machine repair as quickly and efficiently as possible. Speak with our team to see when one of our appliance engineers can get to you.

Washing Machine Faults

Common Faults & Troubleshooting

Automatic washing machines have certainly made family life easier. The days of handwashing clothing is far behind us and we’ve come to rely on these convenient appliances. However, as with all household appliances, things can go wrong. Sometimes, it can be a simple fix but, in most cases, you are better off leaving washing machine repairs to a qualified engineer. 

Here are some of the common faults that occur with washing machines and what to do when things go wrong.

Washing Machine Not Turning On

There are a number of reasons your washing machine does not have power. Some are simple to take care of while others need professional attention.

Things to try yourself:

  • Check that your machine is plugged in. It may seem silly, but you’d be surprised at how many people have called a repairman in, only to have him plug in the machine and everything works fine.
  • Make sure you close the door properly. The machine won’t start unless everything is nice and tight. 
  • Check your water supply. The machine can’t start without filling with water. This can be a real problem in cold winter areas. Your water may be turned on, but it’s frozen in the pipes.
  • Most homes have a circuit breaker. Check that to ensure that the switch hasn’t disconnected.
  • Examine the cable. Is it frayed or damaged?
  • Are all the lights flashing? This is usually a sign of trouble.
  • Look at the panel. Are there any lights on? If so, then it’s obviously plugged in so, if you still can’t get it to work, it could be a bigger problem.
  • Anything that requires your machine to be opened, or taken apart, is best left for our engineers. This is especially important if your machine is still under warranty.

Book Online Now

Washing Machine Not Cleaning Clothes

There is a chance that your detergent line is blocked. Some laundry powders can clump, causing a blockage. The problem could also be a blockage in the drainage pipe or filter.

Things to try yourself:

  • Run an empty machine with some vinegar and bi-carb soda. If it is a blocked detergent line, this should flush the line. 
  • Check the detergent draw. There could be a lump of caked powder sitting right behind the draw. Removing the blockage and letting the machine run on quick cycle should fix that. 
  • Make sure you are using good quality detergent. We all want to save money, but you are more likely to throw in more detergent if you use the cheaper varieties. Your other alternative is to switch to liquid detergents.
  • If you’ve cleaned your machine, let it run through one empty cycle and your clothes still aren’t being cleaned, you may have a blocked or faulty drainage line. Give our friendly team a call on 020 3600 1130. We can resolve the issue for you.

Book Online Now

Washing Machine Not Draining

The first sign of a drainage problem with your washing machine is soggy, wet clothes and a drum full of water. There could be a blockage somewhere, or it could be that the pump is no longer working.

Things to try yourself:

  • Check around the opening to the drum. Look for items such as keys, coins and other items. They could be causing a blockage. Also, empty the filter under your machine.
  • Turn your machine on to the rinse cycle and listen. If you can’t hear the machine when it should be draining you have a bigger problem.
  • Check the hoses to make sure they aren’t blocked. 
  • If your machine isn’t draining after you’ve cleaned the doorway, filters and hoses, then call one of our engineers. Whether it’s the pump, or something else, the machine will need to be opened and this is a job for an expert. Call us to book on 020 3600 1130.
 

Washing Machine Not Spinning

The spin cycle is important as it wrings out the excess water. This means your clothes are just slightly damp rather than wet and, they’ll dry faster. A machine that won’t spin is usually the result of an overloaded machine. This may cause your machine to become unbalanced, hence the lack of spin.

Things to try yourself:

  • Try not to overload your machine. This is especially important if you are washing a load of towels or blankets. These items tend to soak up a lot of water and will become very heavy inside your machine. 
  • Another reason your machine won’t spin is if it can’t drain. Check for blocked pipes, hoses and filters.
  • Turn the drum in your machine. If the belt drive is in good condition, you will get some resistance. If you can turn your drum with ease, your belt drive may be broken.
  • Apart from putting in less bulky items to be washed and unblocking doors, hoses and filters, all other issues should be left to the experts. Call us to book on 020 3600 1130.

Book Online Now

Washing Machine Leaking

Nothing is more frustrating than a leaky washing machine. You don’t just have a faulty machine to deal with, but also a flooded area around the machine.

Things to try yourself:

  • The problem could be with the detergent you are using. If it produces excessive suds or you are adding too much detergent to your wash, the suds may result in the drum overfilling and spilling over. 
  • Check that your machine is level. A machine that is not level it will jostle during washing and water can splash out. 
  • Other things you can do, check that all the hoses are properly and tightly connected. Check the hoses from cracks and also check the rubber seal around the door. 
  • If you’ve adjusted your detergent, levelled your machine and checked the hoses and seals and the machine is still leaking then it could be anything from a faulty pump, or another problem inside the machine. Call our team on 020 3600 1130.

Book Online Now

Washing Machine Won’t Finish Its Cycle

Most machines have multiple programs for washing. You have a long wash for heavy fabrics or clothes are very soiled and a delicate cycle for satin and lace. If you find your machine gets stuck in one phase of washing and won’t finish its full cycle, it’s time to pull out the user manual.

Things to try yourself:

  • Your user manual will have certain error codes to signify the problem. The user manual will tell you which flashing lights indicate each specific problem.  You can check some areas of the machine for leaks or damaged hoses and blockages. Once you’ve cleaned your machine and relieved it of debris and blockages. Try to turn it on again. If you’ve still got issues, call in the experts.
  • Other reasons your machine won’t finish its cycle could be the programmer has short-circuited, the water pump is faulty and the heater may have a broken thermostat. Call in our engineers to get to the root of the problem.

Book Online Now

Close Bitnami banner
Bitnami