If we think we can't fix your appliance we will tell you before we come out. If we arrive and can't fix it we'll refund you £45.
All works carried out will be guaranteed for 6 months. If your appliance develops the same fault within 6 months we'll fix it for free.
We'll send an engineer that we've approved for their standard of work. We assign engineers with relevant experience fixing the specific brand.
7 Days Repairs
If we can't provide an appointment time within 7 days of your booking we will cancel the booking and issue you with a full refund.
Got a question?
How much will my repair cost?
We charge a fixed price of just £79 + parts for a complete repair. It doesn't matter how many visits or hours it takes to repair your appliance, you'll always pay the same amount. This means there won't be any surprises for labour/callout charges. Everything is included, even a 6 month guarantee on all parts and labour!
What if you can't repair my appliance?
If you're not happy with the cost of the parts, or if your appliance is beyond economical repair, the £79 is reduced to just £34. This covers our admin costs, the engineer's fuel, time and travel.
How quickly can you repair my appliance?
We can sometimes provide Same-Day or Next-Day appointments, but we always aim to have an engineer at a customer's address within 48 hours.
Why should I use an approved engineer?
You will receive a 6 month guarantee on the same fault, and a visit from an engineer you know you can trust. We'll be honest and tell you if we think we can't fix it, before we come out.
The engineer will call to arrange your appointment and ask some details about the fault.
Don't be caught out by companies that just want to take your money! If we think it can't be repaired, we'll tell you over the phone and cancel your booking so that you do not need to pay any fees!
SERVICE SITE is a leading choice for domestic appliance repairs in the UK.
Our fast growing network of independent repairers are intelligently connected via our web and mobile apps which allows us to carry out repairs quickly and efficiently.
We service thousands of customers every month, helping UK households to quickly resume their bare necessities such as cooking, laundry and refrigeration.
Call: 020 3600 0933
Write to us: Kemp House, 152-160 City Road, London, Greater London, EC1V 2NX.
SERVICE SITE LTD (Company number 11802272) is an Appointed Representative of PayL8r LTD. SERVICE SITE LTD is a Credit Broker and NOT a Lender.
PayL8r LTD (Company number 08054296) is Authorised & Regulated by the Financial Conduct Authority. Consumer Credit License number 659384.
Representative Example: If you borrow £200 over 12 months at a fixed monthly interest rate of 4% and an annual rate of 48% and representative annual percentage rate of 127.34% You will pay: Monthly payment: £24.66. Total amount you repay: £295.92 Total charge for credit: £95.92